In order to successfully use SmartPlug, please make sure that your Wi-Fi network meets the following requirements:
- Wi-Fi network works on 2.4GHz
- Wi-Fi network does not have any Captive portals*
- Wi-Fi network does not have any MAC address restrictions*
* If you are in doubt whether your Wi-Fi network is compatible with our device, open the Admin panel of your router and check them there.