Maya

Mobile app

• Android mobile app

MCimate Products

MClimate Home app

• How to enable location services for iOS and Android

Product Manuals

• ★ How to use Homebridge to enable HomeKit compatibility with MClimate?
• ★ MClimate Products User Manuals

Ordering and Shipping

• How can I order a Melissa device?
• How long will I wait for Melissa to be delivered?

Partnership

• How can I become a distributor of Melissa Climate?

Melissa

Meet Melissa!

• What is Melissa?
• Does Melissa control my air conditioner?
• Can I control all my A/Cs with one Melissa device?
• How many Melissa devices can I control from my account?
• Can I check the temperature and humidity in the room with Melissa?
• What’s in the box?

Install Melissa

• Where should I position Melissa?
• Where can I download the MClimate mobile app from?
• How to install Melissa?
• How to install Melissa Climate SIM?
• How to control Melissa with Amazon Alexa?
• Control Melissa using Google Home

Functionalities and Settings

• Control Basics
• How to set a timer for turning your A/C on?
• Can I change the Wi-Fi network of my Melissa?
• How to switch the temperature value from Celsius to Fahrenheit?
• How to record a special command?
• How to setup Melissa in Geolocation?

See all 9 articles

Troubleshooting

• Melissa glows in different colors. What do they mean?
• How to perform a hard-reset of Melissa?
• Melissa is showing wrong temperature. How to calibrate the temperature sensor?
• Melissa is showing wrong humidity level. How to calibrate the humidity sensor?
• Can I contact the MClimate Support from the mobile app??
• What are the Wi-Fi requirements for using Melissa?

Technical Information

• Melissa User Manual
• Technical Specifications

Bobbie

Meet Bobbie

• What is Bobbie?
• How does Bobbie work?
• Does Bobbie control my water heater?

Functionalities and settings

• How to Change the name of my Bobbie?
• Analytics
• Geolocation

Troubleshooting

• What are the Wi-Fi requirements for using Bobbie?
• How to perform a hard-reset of Bobbie?

Technical Information

• Environmental conditions in which the device is intended to operate
• Technical Specifications

SmartPlug

Install

• How to install SmartPlug?
• How to install SmartPlug?

FUNCTIONALITIES AND SETTINGS

• Change Appliance
• How to Change the name of my SmartPlug?

TROUBLESHOOTING

• What are the Wi-Fi requirements for using SmartPlug?